Industry recognition and an uncompromising compliance framework that sets the standard for ethical, effective receivables management.
Full adherence to the Fair Debt Collection Practices Act across all consumer interactions, channels, and asset classes nationwide.
All automated and manual communication protocols comply with the Telephone Consumer Protection Act and CFPB Regulation F.
Annual third-party SOC 2 Type II audit covering security, availability, processing integrity, confidentiality, and privacy.
We are committed to maintaining the highest standards of information security. Oakbridge continuously strengthens its policies, processes, and controls to protect client and consumer data and ensure a secure, reliable environment.
Full compliance with the CFPB's comprehensive debt collection rules — updated processes, training, and monitoring across all operations.
Active monitoring and compliance with all 50-state collection law requirements, updated within 5 business days of any material change.
Recognized for exceptional performance metrics, compliance standards, and consumer-first practices across all asset classes. 2024.
Named among the top 100 global BPO providers for the second consecutive year, recognized for service quality and innovation. 2023.
RMAI award for outstanding compliance program design and third-party oversight — the highest industry recognition for regulatory excellence.
Recognized for the Oak360 platform — our AI-driven collections management technology that set a new industry performance benchmark in 2022.
Certified by Great Place To Work® for two consecutive years, reflecting commitment to employee wellbeing and inclusive culture.
Named an ESG leader in financial services for environmental commitments, social impact, and governance practices in 2021.
Join leading financial institutions who trust Oakbridge Services to deliver measurable results every quarter.